ADM conditions of sale for authorized dealers

1. Dealer prices shown on the site are exclusive of VAT and ex our warehouse.

2. Shipping costs will be indicated when ordering. These are indicative and not binding on the part of Arte dal Mondo S.r.l. If an increase is necessary it will be communicated promptly.

3. Our price lists are updated semi-annually (January, July).

4. Should you be interested in reselling our items online the list prices of the products must compulsorily appear on the ads, from them you can then apply advantageous discounts.
We tend to ask not to apply discounts greater than 50% of the recommended price, to avoid creating unpleasant price wars that benefit no one.

5. Quantities available on the site are variable and are updated daily;
if a product is unavailable and a restocking date was not already indicated on the site, it is likely to become available again after about three months of production or be classified as obsolete and blacked out from the site.

6. We are usually able to ship within 48 hours of receipt of the order, shipping to the final recipient via express courier or, in the case of a bulky order, via freight forwarder and packed on pallets.
Delivery time depends on the destination and is usually between 1 day and 3 business days.

7. If you prefer you can book pickup by your own courier and send us waybill to be applied to the package. In this case, by prior agreement, in order not to pay shipping charges when ordering you can select "Pickup at warehouse".

8. Merchandise returns are accepted according to the terms and conditions, but the freight cost remains your responsibility. Goods will be checked upon return and if found undamaged in both product and packaging will be fully refunded.

9. Our products are guaranteed against manufacturing defects for one year from the time of shipment.

10. We also ask you to inform us if you intend to undertake search engine advertising initiatives using our products to again avoid unnecessary competition that would only increase campaign costs so we can coordinate.

11. You may not, however, use our brand or name for SEM ads.
If you undertake advertising campaigns with our products please share with us the creatives that will be used for your information to verify that these respect our image.

However, we reserve the right to update these recommendations in the future.